Privacy policy
Last updated 11 November 2026
In short: the Doublecast apps don't collect personal data. They have no accounts, no analytics, no ads and no tracking, and they don't send anything about you to us. The only personal data we receive is what you give us yourself: when you ask for Doublecast for Mac on this website, or when you email us.
Who we are
This policy covers Doublecast for Mac, the Doublecast iPhone app and this website, doublecast.io. The data controller is IronCloud IKE (Private Company), Leoforos Eleftherias 11, 174 55 Alimos, Greece, VAT EL800346977 ("we", "us"). For anything about your data, email support@ironcloud.gr.
What we collect, why, and for how long
When you ask for Doublecast for Mac
The request form asks for your name, email address, band or role, and an optional message. We use them to review your request, send you a personal download link and answer any questions. We also record when a link was made and when it was used, so each link works only once.
- Legal basis: taking the steps you asked for before giving you the software (GDPR Article 6(1)(b)).
- Kept for: 12 months after your request, then deleted automatically. The request email in our inbox is deleted on the same schedule.
When you email us
We use your email address and what you write only to answer you.
- Legal basis: our legitimate interest in answering you (Article 6(1)(f)).
- Kept for: as long as we need to help you, and no longer than 12 months after the conversation ends.
When you visit this website
The website uses no cookies, no analytics and no tracking. To stop people from flooding the request form, we keep the IP address of each form submission for 24 hours. Our hosting provider, Cloudflare, may briefly keep standard technical logs, such as IP addresses, to run the site and protect it from attacks.
- Legal basis: our legitimate interest in keeping the site secure and working (Article 6(1)(f)).
The home page remembers, in your own browser only, that it has already shown the opening animation during this visit. This is not a cookie, is never sent to us and is cleared when you close the tab.
What the apps keep, and where
Everything the apps keep stays on your own devices and is never uploaded to us:
- On your Mac: your songs, audio files, setlists, video looks, and settings.
- On your iPhone: app settings, the name you give the phone as a camera, and which Macs you have paired with.
Deleting an app from a device deletes what that app stored there.
What travels over your network
The iPhone app talks directly to Doublecast on your own Mac, over your own Wi-Fi or local network. It does not go through the internet or through our servers.
- Remote control (Audio): play, stop, setlist and level commands, and the show status your Mac sends back.
- Camera: when you start sending, the live picture from your iPhone's camera goes only to the Mac you paired with. The app does not record or save it.
- Mixer: if you connect a digital mixer on your network, the app sends it level commands directly.
Permissions the iPhone app asks for
- Local network: to find your Mac, and your mixer if you have one, on your Wi-Fi.
- Camera: to send live video to your Mac when you use Camera, and to scan the pairing QR code your Mac shows.
The app does not use the microphone, your location, your contacts or your photos. You can turn any permission off at any time in the iPhone's Settings app.
Who else handles your data
- Cloudflare, Inc. hosts this website, stores requests and download links, and delivers the request emails to us, acting on our instructions.
- Our email provider stores the emails you send us and the request emails.
- Apple handles App Store downloads of the iPhone app under its own privacy policy.
We don't sell your data, share it for advertising, or give it to anyone else unless the law requires it. Cloudflare may process data outside the European Economic Area. When it does, it is protected by the European Commission's Standard Contractual Clauses or the EU-US Data Privacy Framework.
Your rights
Under the GDPR you can ask us to show you the data we hold about you, correct it, delete it, limit how we use it, or give it to you in a portable form. You can also object to how we use it. Email support@ironcloud.gr and we will answer within one month. If you think we have handled your data wrongly, you can complain to the Hellenic Data Protection Authority (www.dpa.gr) or to the data protection authority where you live.
Children
The apps are tools for musicians and are not aimed at children. Please don't use the request form if you are under 16.
Security
Download links are long random codes that work only once, and we store only a scrambled (hashed) form of them.
Changes
If we change how we handle data, we will update this page and the date at the top before the change takes effect.